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ADA Statement and Accessibility Policy

Americans with Disabilities Statement

In accordance with the Americans with Disabilities Act (ADA), the Hampton Roads Transportation Planning Organization (HRTPO) strives to provide reasonable accommodations and services for persons who require special assistance to participate in our public involvement efforts. Services for persons with hearing or speech loss are available through the Virginia Relay System at 7-1-1, 1-866-894-4116 (voice) or 1-866-246-9300 (TTY). 

The HRTPO, in coordination with the Virginia Disabilities Services Council, will provide assistance with the Virginia Relay System and services for persons with a physical, visual, or reading disability.  The HRTPO may be contacted at (757) 420-8300 or rcrum@hrtpo.org

If you suffer from hearing or speech loss you can contact the HRTPO at this phone number (757) 390-2578 (TTY).


In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (ADA), the HRTPO will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs or activities.

Employment: HRTPO does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA.

Effective Communication: HRTPO will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in HRTPO's programs, services and activities, including qualified sign language interpreters, documents in braille, and other ways of making information and communications accessible to people who have speech, hearing or vision impairments.

Modifications to Policies and Procedures: HRTPO will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services and activities.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in an HRTPO program, service or activity, should contact HRTPO as soon as possible but no later than 48 hours before the scheduled event.

The ADA does not require HRTPO  to take any action that would fundamentally alter the nature of its programs or services, or impose any undue financial or administrative burden.

Complaints that an HRTPO program, service or activity is not accessible to persons with disabilities should be directed to the HRTPO.

HRPTO  will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy.  

Accessibility Policy

HRTPO  is committed to the principles of the Americans with Disabilities Act. It is HRTPO's policy to provide equal access for individuals with disabilities, which includes this website. The HRTPO website is designed to comply with two different standards for website accessibility: compliance with the Priority Level One standards recommended by the World Wide Web Consortium (W3C) and compliance with the legal requirements of Section 508 of the U.S. Rehabilitation Act of 1973. Popular screen readers can be used effectively by the visually impaired on this website.

Should you encounter a webpage that does not meet our accessibility standards, please let us know so that we may address the problem.