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Troubleshooting

 

 


 

I clicked the link but Google Earth didn't launch.

Clicking the above link prompts your web browser (Internet Explorer, Firefox, Safari, etc.) to download a special Google Earth data file, called either a "KMZ" or "KML" file. This file is a data file for Google Earth. Your web browser is supposed to launch Google Earth and pass to it the KMZ or KML file you just downloaded.

Often, your web browser does not know what to do with a particular type of file. If this happens when you click the link to download the KMZ or KML file, you should see a window which looks like that shown to the below:

Sample Prompt

The two options are "Open" or "Save." Choose "Open." If "Google Earth" is not listed as an option, click on the drop-down list, choose "other" and then browse to the location where Google Earth is installed on your computer. This is most-likely C:\Program Files\Google\Google Earth.
To prevent having to do this every time you view Google Earth data, click the "Do this automatically for flies like this from now on" check-box.
If you are unable to open the Google Earth visualization using the above instructions, try the following steps:

  1. Right-click on the link above to bring up the pop-up menu
  2. Choose "Save Target As..." (Microsoft Internet Explorer) or "Save Link As..." (Firefox)
  3. When prompted, choose to save the file on your Desktop. Make sure the file name ends in ".kmz" if you clicked the KMZ file, or ".kml" if you clicked the KML file
  4. Open Google Earth. Choose "File > Open" and navigate to your desktop. Find the file you saved, select it, then click the "Open" button.

If you continue to have problems opening the Google Earth visualization, please Contact Us.

 

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I can't see the LRTP road/transit/intermodal/bridge & tunnel lines.

It is possible that the LRTP project lines presented in Google Earth may not display correctly. This may be a problem with the "rendering engine" used on an individual computer. The lines are actually there, but are just very thin. There is currently no work-around for this problem. If you experience this problem, please Contact Us.

 

 

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I can't find a specific project I am looking for.

As mentioned above, the visualization only displays "major" projects under consideration for inclusion in the 2034 LRTP. These projects include:

  • Fixed Guideway Transit
  • New Highway Alignments/Highway Widenings
  • Bridge/Tunnel Replacements
  • Major Intersection/Interchange Improvements
  • Major Intermodal Projects

Efforts for advancing other projects (e.g. minor intersection improvements) will be addressed in the 2034 LRTP, but are not included in the visualization. Also, many projects and programs cannot be easily mapped: this could be because they do not have a specific geographic location (such as the TRAFFIX program) or because their geographic location has yet to be determined.

 

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The 2034 LRTP candidates came up okay, but now it won't go away.

When you first download the LRTP Visualization, Google Earth places it in the Temporary Places section of the Places sidebar. These "places" are removed every time you quit Google Earth. However, Google Earth prompts you to save your Temporary Places into a section called My Places. Places saved to My Places will reappear next time Google Earth is loaded.
If you don't want the LRTP Visualization to reappear, make sure to choose "No" when prompted to save it into My Places. If you have already saved the LRTP Visualization into My Places and you wish to remove it, you have two options:

  1. Uncheck the box in the Places sidebar next to the "2034 LRTP" entry.
  2. Right-click on "2034 LRTP" in the Places sidebar, choose "Delete" from the pop-up menu.

 

 

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What are all these other markers on the map?

As mentioned above, Google Earth contains a series of built-in layers which can be turned on and off. A few of these layers are turned on by default. This may include the Geographic Web and Featured Content layers. If you do not wish to view these layers, uncheck the boxes next to their names in the Layers panel.

 

 

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Why do the map symbols get smaller when I zoom in?

The symbols in the visualization, including lines and markers (point symbols), do not change size when you zoom in or out, but instead stay the same size. The appearance of them growing larger or smaller is an optical illusion. This is a built-in feature of Google Earth.

If you have any additional questions, please Contact Us.

 

 

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